Les publications de l'EM Strasbourg

MEYER-WAARDEN L., PAVONE G., POOCHAROENTOU T., PRAYATSUP P., RATINAUD M., TISON A. (2020). How Service Quality Influences Customer Acceptance and Usage of Chatbots?. Journal of Service Management Research, 4

CAMBEFORT M. (2020). How the COVID-19 pandemic is challenging consumption. Markets, Globalization & Development Review

CASENAVE E., KLARMANN M. (2020). The accountability paradox: How holding marketers accountable hinders alignment with short-term marketing goals. Journal of Business Research, 112 [ABS cat.3, CNRS cat.2, FNEGE cat.2, HCERES cat.A]

MICHEL S. (2020). Collaborative Institutional Work to Generate Alternative Food Systems. Organization, 27 (n° 2) [ABS cat.3, AJG cat.3, CNRS cat.1, FNEGE cat.2, HCERES cat.A]

FABER A., HERNANDEZ-MENDEZ A., REHM S., MATTHES F. (2020). Collaborative Modelling and Visualization of Business Ecosystems: Insights from two Action Design Research Case Studies. Australasian Journal of Information Systems, 24

LIPNICKAS G., CONDUIT J., PLEWA C., WILKIE D. (2020). How much is enough? The role of effort in market shaping. Journal of Business & Industrial Marketing, 35 (n° 9) [CNRS cat.3, FNEGE cat.3, HCERES cat.B]

ZHANG H., HA Y. (2020). Algorithmic trading in limit order books for online portfolio selection. European Journal of Operational Research [ABS cat.4, CNRS cat.1, FNEGE cat.1, HCERES cat.A]

TOBON S., RUIZ-ALBA ROBLEDO J., GARCíA DE MADARIAGA MIRANDA J. (2020). Gamification and Online Consumer Decisions: Is the game over? Decision Support Systems. Business, Management and Accounting,Management Information Systems

THIEMANN D., KOZICA A. (2020). echnologiebedingten Wandel meistern - Change-Ansätze zur Reduzierung von Technostress. OrganisationsEntwicklung - Zeitschrift für Unternehmensentwicklung und Change Management

KARPEN I., CONDUIT J. (2020). Engaging in times of COVID-19 and beyond: Theorizing customer engagement through different paradigmatic lenses. Journal of Service Management, 31 (n° 1) [ABS cat.2, CNRS cat.3, FNEGE cat.3, HCERES cat.B]

JUNAID I., SIGALA M., BANCHIT A. (2020). Implementing community-based tourism (CBT): lessons learnt and implications by involving students in a CBT project in Laelae Island, Indonesia. Journal of Hospitality, Leisure, Sport and Tourism Education

FRANCOIS A., NAVARRO J. (2020). Voters' Knowledge of their Representatives: the Direct and Conditioned Effects of Parliamentary Work. Swiss Political Science Review, 26